Strong Qualifications and Proven Success

“Patlon Aircraft & Industries Limited contracted Michael Mann to manage their Repair and Overhaul Division on an interim basis. Prior to Michael’s arrival, Patlon’s R&O Division was experiencing five fundamental problems. • Turnaround time for virtually every value-added program was significantly extended • Technician’s allocation of time to billable jobs was well below budget • Overall morale of the division was poor; staff was demoralized • Technical skill sets were lacking in many areas • Division was unprofitable Michael was given free rein to run the division in any way he felt appropriate including changing policies, procedures and personnel if necessary. Within a month a number of changes were made in all three areas. Within three months there was a significant improvement in morale. Within six months the division was operating as a team and was profitable. Michael’s management skills and personality enabled him to motivate, encourage and effectively coach his staff. His staff were empowered and for the most part embraced this responsibility. Michael’s impact on Patlon’s R&O division spread into all other areas of the company. It is fair to say that Michael had a positive impact on the attitude and productivity of all staff in the organization. After nine months the company began a search for a permanent replacement for Michael. This candidate was hired in July of this year. Michael has spent the last six to eight weeks training and passing over the reins to Patlon’s new R&O Manager. I would highly recommend Michael for any similar type of assignment; not because we are related but because of his strong qualifications and proven success. I would be pleased to provide any additional information requested.”